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  • SUPPORT


    Our help desk is always there to offer you technical support with clear and consistent information on any matter related to products and solutions. If any urgent problems arise, you can contact our hotline during office hours.

    Purchasing Support

    We provide detailed technical specifications of services and products which you should purchase based on your business specific requirements.

    Technical Support

    Our exceptional support consultants provide advice, suggestion and tips regarding:

    • General product usage
    • Clarification of documentation
    • Bug identification and escalation
    • Use and navigation of user interface
    • Enhancement requests
    • Upgrade configuration questions

    Training Support

    Training is another integral part of our package. Our experts provide basic and advanced training to your employees as user training on applications and products. In the initial phase of a project, we also train your technical staff to operate and maintain the new systems. Then, we offer additional courses on the latest developments, and product-specific courses on newly launched products.